LEGAL
Privacy Policy
Twinbridge Building Solutions LLC ยท Last updated: October 2026
What we collect
When you send a request through our quote form, we collect what you provide: name, company, email, phone, your role, project location, project type, timeline, delivery service, products of interest (including any items on your Project List), any message you share, and any plans or drawings you attach. We do not collect payment information through this site.
How we use it
We use your information only to respond to your request, prepare a proposal, and follow up about your project. We do not sell, rent, or share your information for marketing purposes.
How we store it
Requests are stored in our internal project system, hosted in the United States. Attached plans are stored on the same servers, are not publicly accessible, and are also delivered to our sales inbox. Access is limited to the Twinbridge team members working on your project. We keep request records while your project is active and for a reasonable period afterward for our business records, unless you ask us to delete them.
Cookies, local storage & analytics
This site does not set cookies and does not use analytics, advertising, or tracking tools. Your Project List is saved only in your own browser (local storage) so it is there when you come back; clearing your browser data removes it.
Your choices
You can ask for a copy of the information we hold about you, ask us to correct it, or ask us to delete it at any time. Email sales@twinbridgebuild.com with "Data Request" in the subject line.
Third-party services
We use an outside service to deliver email (such as notifications about your request). Some photos on this site are loaded from Unsplash, an image service, which receives the technical information your browser sends when it loads an image (such as your IP address). These services receive only the information needed to do that job.
Changes to this policy
We may update this policy from time to time. The date at the top shows the most recent revision.
Contact
Questions about this policy? Email sales@twinbridgebuild.com.